Learning Resources — Organizational Change

Developing a SWOC Analysis

In this overview from the March 2022 Advancing Excellence in Sexual and Gender Minority Health Education: A Train-the-Trainer Course, Sarah Mitnick, MBA, provides an introduction to the components of a Strengths, Weaknesses, Opportunities and Challenges (SWOC) analysis and discusses appropriate uses of this type of analysis and direction on how to complete an analysis.

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Effective and Affirming Communication

In this overview from the March 2022 Advancing Excellence in Sexual and Gender Minority Health Education: A Train-the-Trainer Course, Dr. Jennifer Potter describes how to use effective and affirming communication with LGBTQIA+ patients and clients. She also describes how to teach these key concepts.

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SGM Health Concepts and Terminology

In this overview from the March 2022 Advancing Excellence in Sexual and Gender Minority Health Education: A Train-the-Trainer Course, Dr. Brittany Charlton reviews sexual and gender minority health concepts and terminology with a focus on how to educate others on this content.

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Introduction and Panel of SGM Health Education Champions

In this opening session at the March 2022 Advancing Excellence in Sexual and Gender Minority Health Education: A Train-the-Trainer Course, Dr. Ken Mayer introduces the history of sexual and gender minority health and Dr. Lakesha Williams moderates a panel of Health Education Champions.

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Pre-Conference – Creating an Inclusive and Welcoming Environment

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In this talk from the 2021 Advancing Excellence in Transgender Health conference, Dr. Keuroghlian discusses ways to create an inclusive and welcoming environment at your health center, clinic or institution.

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Organizational and Human Resources Policies for an LGBTQIA+ Workforce

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This training is aimed at increasing the ability of health centers to improve recruitment, hiring and retention of LGBTQIA+ staff and providers. Participants will learn about the integration of staff into professional and clinical teams, the development of affirming and inclusive HR forms, practices and policies, and the importance of an affirming work culture in the retention of an LGBTQIA+ workforce.

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Foundations of LGBTQIA+ Health, Part 2: For Clinicians

This module builds off the Foundations of LGBTQIA+ Health Part 1 by offering specific information for clinicians, including: effective communication with LGBTQIA+ patients, asking about sexual orientation and gender identity, and addressing health disparities through clinical care.

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Foundations of LGBTQIA+ Health, Part 2: For Non-Clinical Staff

This module builds upon Foundations of LGBTQIA+ Health, Part 1 by offering specific information for non-clinical staff, including: effective communication with LGBTQIA+ patients and collecting sexual orientation and gender identity data.

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Foundations of LGBTQIA+ Health, Part 2: For Administrators

This module builds upon Foundations of LGBTQIA+ Health, Part 1 by offering specific information for health care administrators, including: strategies for making health care settings more welcoming for LGBTQIA+ people, and collecting sexual orientation and gender identity data.

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Foundations of LGBTQIA+ Health, Part 1

This module provides an overview of LGBTQIA+ health terms, concepts, and disparities. We recommend that all learners start here. 

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