Learning Resources — Organizational Change

Harvard Medical School’s Sexual and Gender Minority Health Teaching Module Series

These modules, developed by Harvard Medical School, are intended to train medical educators and clinicians in patient care for sexual and gender minorities and offer more effective teaching strategies.

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How to Evaluate Your Impact and Serve as a Change Agent

Finally, we will focus on how to evaluate your impact and serve as a change agent. Evaluation and dissemination are crucial when making changes in the learning environment and curriculum. By the end, you will be able to:

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How to Scan Your Course or Clerkship Syllabus and Integrate Sexual and Gender Minority Health Content

We will now focus on curriculum integration. In particular, you will learn how to scan your course or clerkship syllabus and integrate content that is related to sexual and gender minority health.

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How to Foster a Supportive Learning Environment in Your Course or Clerkship

Next, we will focus on the learning environment. You will learn how to foster a supportive learning environment in your course or clerkship. This is especially important when you are teaching about sexual and gender minority health content, and when you are teaching individuals who have been historically excluded, such as SGM-identified trainees.

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Creating an Inclusive and Affirming Health Care Environment for Transgender and Gender Diverse Patients

In this talk from the 2022 Advancing Excellence in Transgender Health Care Conference, Dr. Alex Keuroghlian discusses how to create an inclusive and affirming healthcare environment for Trans and Gender Diverse patients. By the end of this talk, you will be able to explain how staff can engage in sensitive and effective communication with TGD communities, describe how policies, processes and forms contribute to creating an affirming environment for TGD communities, and apply strategies and best practices for building an inclusive and affirming healthcare environment for TGD communities.

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Engaging Leadership and Organizational Change

In this talk from the 2022 Advancing Excellence in Transgender Health Care Conference, Steph deNormand and Mason Dunn discuss engaging leadership in creating organizational change. By the end of this talk, you will be able to Understand at least three markers of a more inclusive environment for trans and gender diverse staff, clients, patients, and community members, recognize the necessity to involve all levels of and positions in an organization to build system-wide change, consider changes to workforce development to attract transgender and gender diverse applicants and employees, and be able to apply the case example of Fenway Health to one's own place of work, and develop at least two next steps for organizational change.

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Building an Academic Trans Health Program Panel

In this talk from the 2022 Advancing Excellence in Transgender Health Care Conference, Jenny Potter, Jenny Siegel, Michael Irwig, and OP Hamnvik discuss building an academic trans health program.

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Combating Implicit and Unconscious Bias Toward Transgender and Gender Diverse People

In this talk from the 2022 Advancing Excellence in Transgender Health Care Conference, Cei Lambert discusses combating implicit and unconscious bias towards transgender and gender diverse people. By the end of this talk, you will be able to understand how implicit and unconscious biases are created, describe the specific biases that can happen in medicine, and name ways to prevent bias from influencing clinical care, identify specific implicit biases that may exist about transgender and gender diverse people, and define principles of pyschological safety that can be used to interrupt and stop bias.

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Affirming Organizational and Human Resource Policies for an LGBTQIA+ Workforce

Building a space of equity and inclusion for lesbian, gay, bisexual, transgender, queer, questioning, intersex, and asexual and all sexual and gender minority (LGBTQIA+) people in health care is a critical step to address health disparities faced by these communities. However, the process of building inclusive spaces is one that takes significant time, analysis, and investment at every level of leadership. This guide presents strategies and considerations in driving organizational change for LGBTQIA+ inclusion and equity in health care.

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Meeting the Needs of the LGBTQIA+ Community at Community Health Centers in the South

Lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA+) citizens are a diverse community. However, they share a common need for culturally competent health care that recognizes and responds to specific risks and challenges due to social and structural inequities such as stigma and discrimination. This webinar aims to educate stakeholders on the needs and experiences of the LGBTQIA+ community and inform how HRSA health centers can effectively serve this community by addressing local needs and disparities and identifying opportunities to advance health equity through training, education, and collaboration with local community organizations.

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