Health centers strive to create an environment where all patients, visitors, and employees feel safe, affirmed, and respected. How do you know if your health center is truly meeting those needs? One way is to participate in the upcoming Healthcare Equality Index (HEI) survey from the Human Rights Campaign (HRC). This biennial survey evaluates and scores healthcare facilities on detailed criteria under four central pillars:
- Foundational Policies and Training in LGBTQIA+ Patient-Centered Care;
- LGBTQIA+ Patient Services and Support;
- Employee Benefits and Policies; and,
- Patient and Community Engagement.
Join this webinar to learn more about the content of the survey, how the information is used, and what information you need to gather in advance of participating in the survey. You will also hear from two health centers discussing their experiences with the survey and how they have implemented changes to better serve their communities and their employees.