Learning Resources — Organizational Change

Social Determinants of Health for LGBTQIA+ People – Part 2

In this second installment focused on social determinants of health for LGBTQIA+ people, Adrianna Boulin, the Community Outreach & Engagement Manager for Fenway Health discusses how community-based resources can help to mitigate the effects of stigma and marginalization for sexual and gender minority people. This webinar compliments Part 1 by providing actionable solutions to many of the inequities faced by LGBTQIA+ people.

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Social Determinants of Health for LGBTQIA+ People – Part 1

In this webinar Sean Cahill, PhD, the Director of Health Policy and Research at The Fenway Institute discusses social determinants of health for sexual and gender minorities. This session addresses current stressors and solutions to health inequities for LGBTQIA+ people, including the implications of COVID-19 for the community.

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Affirmative Services for Transgender and Gender Diverse People – Best Practices for Frontline Health Care Staff

This publication provides best practices and guidance for frontline healthcare staff on how to best serve transgender and gender diverse patients. Topics covered include gender affirming language, asking about sexual orientation and gender identity data, asking for name and pronouns used, and more. The publication features a quick-reference sheet that can be removed and posted in a workspace.

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Recruiting, Training, and Retaining LGBTQ-Proficient Clinical Providers: A Workforce Development Toolkit

As lesbian, gay, bisexual, transgender, and queer (LGBTQ) people increasingly access care at health centers, the clinical workforce needs to be prepared to meet the unique health needs of LGBTQ patients. Finding LGBTQ-proficient providers, however, can present a challenge, especially outside major metropolitan areas.

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Promoting Health Equity for LGBTQ New Yorkers

Dr. Demetre Daskalakis discusses the difference between equality and equity in health systems, and the importance of health equity for the LGBTQ community. Dr. Daskalakis describes how sexual orientation and gender identity are social determinants of health for people who hold those identities, and provides a framework for thinking about how these determinants can be counteracted in the clinic setting.

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Creating a Community Advisory Board

Sophia Geffen discusses the creation, management, and function of a Community Advisory Board in understanding the needs of a particular group seeking services at a community health center. In this webinar, Geffen focuses on how the LGBTQIA+ community must be included in strategy and decision making processes for community health centers to be able to appropriately serve this population. Geffen provides guidance on how to solicit participation for a Community Advisory Board, and what to look for in a CAB that is well populated and able to effectively engage with a community health center.

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Creating a Transgender Health Program at Your Health Center

In this guide, we provide a framework for building a health program for transgender and gender diverse patients at your health center. There is no "one size fits all" approach to this work, but there are certain building blocks from which to create your own program that supports the gender diverse people in your community.

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Fact Sheet: Transgender Health and Medical-Legal Partnerships

This fact sheet describes common social and legal needs that affect the health of transgender individuals, and ways integrated legal services can help meet those needs. It examines medical-legal partnership programs at three health care organizations and how they operate, and it shares stories of people benefiting from medical-legal partnership services.

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LGBT Health Readiness Assessments in Health Centers: Key Findings

The National LGBT Health Education Center started conducting direct training and technical assistance with Federally Qualified Health Centers in 2014. This service was made possible by the expansion of our National Cooperative Agreement with the Health Resources and Services Administration to include technical assistance work. Since 2014, seventeen health centers in six states (Connecticut, Louisiana, Massachusetts, Mississippi, New York, and Texas) have participated in the assessment process.

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Achieving Health Equity for Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ) People

In this talk, Dr. Alex Keuroghlian discusses important LGTBQ concepts and terminology, highlights the relationship between stigma and LGBTQ health disparities and describes best practices in LGBTQ health related to effective communication, data collection, and creating an inclusive environment.

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