Learning Resources — Organizational Change

Affirming Organizational and Human Resource Policies for an LGBTQIA+ Workforce

Building a space of equity and inclusion for lesbian, gay, bisexual, transgender, queer, questioning, intersex, and asexual and all sexual and gender minority (LGBTQIA+) people in health care is a critical step to address health disparities faced by these communities. However, the process of building inclusive spaces is one that takes significant time, analysis, and investment at every level of leadership. This guide presents strategies and considerations in driving organizational change for LGBTQIA+ inclusion and equity in health care.

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Meeting the Needs of the LGBTQIA+ Community at Community Health Centers in the South

Lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA+) citizens are a diverse community. However, they share a common need for culturally competent health care that recognizes and responds to specific risks and challenges due to social and structural inequities such as stigma and discrimination. This webinar aims to educate stakeholders on the needs and experiences of the LGBTQIA+ community and inform how HRSA health centers can effectively serve this community by addressing local needs and disparities and identifying opportunities to advance health equity through training, education, and collaboration with local community organizations.

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Training Skills Overview: Focusing on the “How”

In this overview from the March 2022 Advancing Excellence in Sexual and Gender Minority Health Education: A Train-the-Trainer Course, Dr. Camila Mateo discusses how to be an excellent trainer including concepts such as flow of your presentation, interactive components and reducing bias.

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Developing a Tailored Training Program

In this overview from the March 2022 Advancing Excellence in Sexual and Gender Minority Health Education: A Train-the-Trainer Course, Dr. Alex Keuroghlian provides an overview of the key components of developing your own tailored training program.

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Developing SMART Goals

In this overview from the March 2022 Advancing Excellence in Sexual and Gender Minority Health Education: A Train-the-Trainer Course, Alicia Anderson, MBA, FACHE, reviews the principles of developing a S.M.A.R.T. goal and provides best practices for developing your own goals.

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Developing a SWOC Analysis

In this overview from the March 2022 Advancing Excellence in Sexual and Gender Minority Health Education: A Train-the-Trainer Course, Sarah Mitnick, MBA, provides an introduction to the components of a Strengths, Weaknesses, Opportunities and Challenges (SWOC) analysis and discusses appropriate uses of this type of analysis and direction on how to complete an analysis.

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Effective and Affirming Communication

In this overview from the March 2022 Advancing Excellence in Sexual and Gender Minority Health Education: A Train-the-Trainer Course, Dr. Jennifer Potter describes how to use effective and affirming communication with LGBTQIA+ patients and clients. She also describes how to teach these key concepts.

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SGM Health Concepts and Terminology

In this overview from the March 2022 Advancing Excellence in Sexual and Gender Minority Health Education: A Train-the-Trainer Course, Dr. Brittany Charlton reviews sexual and gender minority health concepts and terminology with a focus on how to educate others on this content.

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Introduction and Panel of SGM Health Education Champions

In this opening session at the March 2022 Advancing Excellence in Sexual and Gender Minority Health Education: A Train-the-Trainer Course, Dr. Ken Mayer introduces the history of sexual and gender minority health and Dr. Lakesha Williams moderates a panel of Health Education Champions.

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Pre-Conference – Creating an Inclusive and Welcoming Environment

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In this talk from the 2021 Advancing Excellence in Transgender Health conference, Dr. Keuroghlian discusses ways to create an inclusive and welcoming environment at your health center, clinic or institution.

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