Since the beginning of the COVID-19 pandemic, telehealth has become an essential way to provide patient care and services with underserved communities, including lesbian, gay, bisexual, transgender, queer, intersex, asexual and all sexually and gender diverse (LGBTQIA+) people. By 2021, 95% of health centers had used telehealth (audio or video) to deliver medical care and 90% of health centers had used telehealth to deliver behavioral health services. The following Telehealth and LGTBQIA+ Communities Toolkit offers a curated list of resources to help begin or expand upon your organization’s telehealth program, with a special focus on supporting LGBTQIA+ communities.
Learning Resources
Harvard Medical School’s Sexual and Gender Minority Health Teaching Module Series
These modules, developed by Harvard Medical School, are intended to train medical educators and clinicians in patient care for sexual and gender minorities and offer more effective teaching strategies.
Promoting Health Equity for Black Transgender MSM in HIV Prevention, Treatment, and Access
Join us for a fireside chat with Dr. Tonia Poteat, PhD, PA-C, MPH from the UNC Center for Health Equity Research and Deborah Dunn where they discuss the importance of promoting health equity for Black Trans MSM seeking HIV prevention, treatment or testing. Topics include, but are not limited to discussing the effects of racism, transphobia, and other risk factors that contribute to medical mistrust in the Black and Trans community, as well as, the unique sexual and reproductive health needs of Black Trans MSM.
How to Evaluate Your Impact and Serve as a Change Agent
Finally, we will focus on how to evaluate your impact and serve as a change agent. Evaluation and dissemination are crucial when making changes in the learning environment and curriculum. By the end, you will be able to:
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- Organizational Change
How to Weave Intersectional Identities and Lived Experience into Teaching Cases without Stereotyping or Causing Offense
This module will help you understand the concept of intersectional identities and provide a framework for including them responsibly in teaching cases and case presentations. By the completion of this module, you will be able to:
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- Introduction to LGBTQIA+ Health
How to Scan Your Course or Clerkship Syllabus and Integrate Sexual and Gender Minority Health Content
We will now focus on curriculum integration. In particular, you will learn how to scan your course or clerkship syllabus and integrate content that is related to sexual and gender minority health.
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- Organizational Change
How to Foster a Supportive Learning Environment in Your Course or Clerkship
Next, we will focus on the learning environment. You will learn how to foster a supportive learning environment in your course or clerkship. This is especially important when you are teaching about sexual and gender minority health content, and when you are teaching individuals who have been historically excluded, such as SGM-identified trainees.
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- Organizational Change
Sensitive and Affirming Communication
In this module, we’ll walk you through how to develop sensitive and affirming communication skills, which are essential for inclusive, safe, and high-quality medical education experiences with students, as well as clinical care experiences with patients. By the end of this module, you will be able to:
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- Introduction to LGBTQIA+ Health
Implicit Bias and Power Imbalances
In this module, we will describe how implicit bias and power imbalances across medical education and clinical settings are key factors influencing the quality of medical education experiences for students, as well as clinical care experiences for patients. By the end of this module, you will be able to:
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- Introduction to LGBTQIA+ Health
Sexual and Gender Minority Health Inequities
In this module, you will learn about sexual and gender minority health inequities. Health inequities are differences in health status or in the distribution of health resources between different population groups, arising from the social conditions in which people are born, grow, live, work, and age. Understanding and being sensitive to these inequities and how they impact an individual’s full picture of health will make you a better teacher and practitioner. By the completion of this module, you will be able to:
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- Introduction to LGBTQIA+ Health