Learning Resources — Webinars in Organizational Change

Engaging Leadership and Organizational Change

In this talk from the 2022 Advancing Excellence in Transgender Health Care Conference, Steph deNormand and Mason Dunn discuss engaging leadership in creating organizational change. By the end of this talk, you will be able to Understand at least three markers of a more inclusive environment for trans and gender diverse staff, clients, patients, and community members, recognize the necessity to involve all levels of and positions in an organization to build system-wide change, consider changes to workforce development to attract transgender and gender diverse applicants and employees, and be able to apply the case example of Fenway Health to one's own place of work, and develop at least two next steps for organizational change.

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Building an Academic Trans Health Program Panel

In this talk from the 2022 Advancing Excellence in Transgender Health Care Conference, Jenny Potter, Jenny Siegel, Michael Irwig, and OP Hamnvik discuss building an academic trans health program.

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Combating Implicit and Unconscious Bias Toward Transgender and Gender Diverse People

In this talk from the 2022 Advancing Excellence in Transgender Health Care Conference, Cei Lambert discusses combating implicit and unconscious bias towards transgender and gender diverse people. By the end of this talk, you will be able to understand how implicit and unconscious biases are created, describe the specific biases that can happen in medicine, and name ways to prevent bias from influencing clinical care, identify specific implicit biases that may exist about transgender and gender diverse people, and define principles of pyschological safety that can be used to interrupt and stop bias.

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Meeting the Needs of the LGBTQIA+ Community at Community Health Centers in the South

Lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA+) citizens are a diverse community. However, they share a common need for culturally competent health care that recognizes and responds to specific risks and challenges due to social and structural inequities such as stigma and discrimination. This webinar aims to educate stakeholders on the needs and experiences of the LGBTQIA+ community and inform how HRSA health centers can effectively serve this community by addressing local needs and disparities and identifying opportunities to advance health equity through training, education, and collaboration with local community organizations.

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Training Skills Overview: Focusing on the “How”

In this overview from the March 2022 Advancing Excellence in Sexual and Gender Minority Health Education: A Train-the-Trainer Course, Dr. Camila Mateo discusses how to be an excellent trainer including concepts such as flow of your presentation, interactive components and reducing bias.

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Developing a Tailored Training Program

In this overview from the March 2022 Advancing Excellence in Sexual and Gender Minority Health Education: A Train-the-Trainer Course, Dr. Alex Keuroghlian provides an overview of the key components of developing your own tailored training program.

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Developing SMART Goals

In this overview from the March 2022 Advancing Excellence in Sexual and Gender Minority Health Education: A Train-the-Trainer Course, Alicia Anderson, MBA, FACHE, reviews the principles of developing a S.M.A.R.T. goal and provides best practices for developing your own goals.

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Developing a SWOC Analysis

In this overview from the March 2022 Advancing Excellence in Sexual and Gender Minority Health Education: A Train-the-Trainer Course, Sarah Mitnick, MBA, provides an introduction to the components of a Strengths, Weaknesses, Opportunities and Challenges (SWOC) analysis and discusses appropriate uses of this type of analysis and direction on how to complete an analysis.

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Effective and Affirming Communication

In this overview from the March 2022 Advancing Excellence in Sexual and Gender Minority Health Education: A Train-the-Trainer Course, Dr. Jennifer Potter describes how to use effective and affirming communication with LGBTQIA+ patients and clients. She also describes how to teach these key concepts.

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SGM Health Concepts and Terminology

In this overview from the March 2022 Advancing Excellence in Sexual and Gender Minority Health Education: A Train-the-Trainer Course, Dr. Brittany Charlton reviews sexual and gender minority health concepts and terminology with a focus on how to educate others on this content.

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