As lesbian, gay, bisexual, transgender, and queer (LGBTQ) people increasingly access care at health centers, the clinical workforce needs to be prepared to meet the unique health needs of LGBTQ patients. Finding LGBTQ-proficient providers, however, can present a challenge, especially outside major metropolitan areas.
In this toolkit, we provide tips and strategies for:
- 1) Recruiting providers who are either already proficient in LGBTQ health care, or who demonstrate an interest in, and capacity for proficiency in LGBTQ health care;
- 2) Developing the knowledge and skills of providers to care for LGBTQ patients through training and other professional development opportunities, and;
- 3) Implementing changes to workplace culture, policies, and processes in order to retain LGBTQ-proficient providers.