How Patient-Centered Medical Homes Can Improve Health Care for Lesbian, Gay, Bisexual, and Transgender Patients and Families

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Patient-Centered Medical Homes (PCMH) create health care environments that encourage quality and equity in health care. Lesbian, Gay, Bisexual, and Transgender (LGBT) individuals and communities face numerous health care disparities, and can benefit from the PCMH model. Ignatius Bau, a nationally recognized consultant working to advance patient-centeredness and equity in health care, will describe the National Committee for Quality Assurance (NCQA) standards that are relevant for LGBT patients and families, and discuss how the PCMH model can benefit LGBT patients and families. Mr. Bau will describe best practices, and connect specific PCMH standards with LGBT health issues. Community health centers and other health care providers implementing PCMH can use the standards to guide their own improvements in health care for their LGBT patients and families