Collecting and Reporting Sexual Orientation and Gender Identity Data: Stories from the Field

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LGBT people face stigma and related health disparities in healthcare. In spite of the advancements in LGBT acceptance and policy, many LGBT people remain largely invisible to their primary care providers. In order to address these disparities, new requirements included in the 2016 Uniform Data System require health centers to collect and report sexual orientation (SO) and gender identity (GI).  Collecting SO/GI data of new and returning primary care patients is critical for health centers to provide a welcoming, inclusive environment. Routine SO/GI data collection in the EHR can be used to improve care, and measure and track health outcomes at the individual and population levels. Systems that support collection of SO/GI data support improved quality of care, timely clinical information, and improved communication among patients and care teams. In this webinar, two health centers will share their experiences implementing changes within the EHR, revising workflows, and training clinical and non-clinical staff to successfully implement SO/GI data collection and create an LGBT inclusive environment in primary care.